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Newsletter - November 28, 2017

November 28, 2017 0 Tags
Remember Penny and David, our two small business owners? Check out their next steps after they're faced with a dispute with a client and a wrongful dismissal charge.     Missed the first video? Watch the first episode of... Read More

Newsletter - Nov 7, 2017

November 03, 2017 0 Tags
Meet your clients, Penny and David. Two small business owners navigating the legal hurdles that any Canadian business could face. See how having Legal Expense Insurance in your portfolio makes your clients very happy.      ... Read More

New Members in DAS Canada’s Eastern Regional Sales Team

May 30, 2017 0 Tags
We would like to introduce our broker partners to two new faces on the DAS Eastern Regional Sales team. In this past quarter, Kristie Gallo and Yuri Curumthaully have joined our dynamic sales team as a Broker Consultant and Sales & Support Coordinator, respectively. Both have hit the ground running, assisting you with all your questions about Legal Expense Insurance and providing... Read More

Net Promoter Score: What is it and why does it matter?

May 30, 2017 customer, journey, key, measure, Net, Promoter, Score
Acronyms are an alphabet soup that, at times, leave us scratching our heads trying to remember what they stand for. One such acronym you might have heard being repeatedly used by insurance carriers is “NPS,” which stands for Net Promoter Score. Why is this acronym an important one to remember? An insurer’s NPS is a key measure to understanding customer satisfaction.  ... Read More
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